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PostPosted: Sat Feb 02, 2013 6:52 am 
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Panerai Newbie
Panerai Newbie

Joined: Sat Feb 02, 2013 6:36 am
Posts: 2
I have managed to damage one of the push button under the PAM 90 watch case lug hands (not the one on the side), the one that u push down and then press on the side to pop out the bar holding the strap to the watch, and the entire button and spring has come out. Guess I used excessive force.

Now when I talked to the Panerai retailer here in India and they are saying it would take minimum
of 2 months (that too not confirmed and may take more time) to send the watch back to Swiss HQ of Panerai and get it repaired. Getting repaired too they are asking for a prohibitive price. I donot
want to undertake such hassles. Can the Tube & Screw system OR the SPRING BAR system help me in using the watch safely by setting the strap tightly with the watch lug hands ?

Also, are Spring bar systems better than the old TUBE & SCREW system on the panerai straps ?

Await replies/suggetions from my fellow panerai enthusiasts ....


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PostPosted: Sat Feb 02, 2013 10:17 am 
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Panerai Aficionado
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Joined: Wed Dec 17, 2008 9:02 am
Posts: 370
Location: East Sussex. UK
I don't think you should have to pay for that type of repair.

I am personally aware of two UK owners who have had the same problem. Neither watch was in warranty but both were repaired free of charge. There is though quite a long wait for returns to the factory.

I would pressure your dealer for more help and commitment for what is really a makers defect, the problem is quite well documented.


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PostPosted: Tue Feb 05, 2013 9:45 pm 
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Joined: Sat Jan 26, 2008 8:50 pm
Posts: 1119
I would also push for getting the repair done free of charge, especially if your watch is still under warranty. If it is not, like baz said, try anyway as it is well documented and there is precedent for the watches to be fixed as defects.


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